What role does NAMAF and NAMFISA play in the medical aid industry?

0/5 (0%) 0 vote(s)
rate this answer

Private medical aid funds must be registered with the Registrar of Medical Aid Funds in Namibia. NAMFISA is the registrar of non-banking financial institutions and is responsible for the supervision of these institutions in terms of the NAMFISA Act (Act 3 of 2001).

The function of NAMAF is to protect members of medical aid funds against abuse from both medical aid funds and providers of healthcare services, and to serve as an advocate between medical aid funds and their members. Medical aid fund members may therefore approach NAMAF should they feel that their claims or membership status is being unfairly treated by amedical aid fund. Members are encouraged to exercise the above option only after they have exhausted all possible avenues with their medical aid fund, without success. If the complaint is found to be valid, NAMAF will take the matter up with the relevant medical aid fund on behalf of the member with the aim of rectifying the situation.

How helpful was this answer?

Help NHP improve our services by rating the question above.

Not at all helpful Not very helpful Somewhat helpful Very helpful Extremely helpful

FAQ Keyword Search

Use the keyword search box below to filter the FAQ questions. To ensure maximum results, keep the search to short important keywords where possible.

Need assistance?

Contact an NHP representative to assist you when applying for membership or if you have any questions regarding any of our options

Help me choose an option

Not sure which option is best for you? Use our interactive online option suggestion tool.

Join Now!

Join NHP today, download and complete the individual member or employer group application form.
Copyright 2013 - 2019 © - Namibian Health Plan (NHP) - Designed and Developed by iWits Web Development and Design Namibia.