The nearest specialist who can treat me is in Windhoek, and I live more than 150km away – does NHP cover the costs of travelling for this purpose?


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Members residing in remote and outlying regions of Namibia who are in need of specialist treatment, and who have been referred by their local healthcare practitioner, may apply to the Fund for assistance in defraying some of the transportation costs to and from their hometown. This benefit is conditional to the particular treatment not being available in their hometown, and for members who need to travel to Windhoek for treatment.

 

The following conditions will apply:

  • No referrals within a radius of 150km outside of Windhoek shall qualify for consideration
  • Only specialist treatment in Windhoek will be considered for such travelling costs
  • No travelling costs for specialist referrals to Swakopmund or any other place in Namibia will be granted, unless Swakopmund is the closest such town with specialist services
  • 80% of the travelling costs to be covered in respect of the 1st and all subsequent visits for the same medical condition
  • All claims for reimbursement are subject to pre-authorisation.


Please Note:

  • Failure to obtain prior authorisation will result in the Fund not accepting any liability in respect of such costs, unless in the case of a medical emergency.
  • Members travelling with their own vehicles must note that a detailed log sheet and supporting fuel slips must be submitted.
  • Members must submit a referral letter from a specialist or another healthcare provider in Namibia when services are not available in Namibia.
  • Members must submit a confirmation of an appointment at a specialist in South Africa.
  • No claim will be considered if the member did not receive prior authorisation to claim such expenses from the Fund.
  • Members travelling with their own vehicles must note that a detailed log sheet and supporting fuel slips must be submitted.
  • Members must submit a referral letter from a healthcare provider to a specialist when services are not available in their hometown. The Fund will allow only one fill-up in the hometown and not both on departure and arrival.
  • Members must attach a confirmation of the appointment with the specialist to the travelling claim.
  • Benefits exclude orthodontic treatment (only the first consultations travelling costs will be paid)

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