Terms and Conditions

Use of this website is subject to the following:

  • The material and other information provided on this website is for educational, communication and informational purposes only and are not intended to replace or constitute medical advice or treatment.
  • All the information appearing on this website is provided “as is” without any representation or warranty whatsoever, whether express or implied and Namibia Health Plan (NHP) and its direct and indirect subsidiaries renounces any liability to the user in this regard.
  • NHP makes no representations or warranties regarding the accuracy, functionality or fitness for purpose in connection with this website and renounces all liability in this regard.
  • NHP does not warrant that the website is error free.
  • NHP is not responsible for any content posted by any user of this service. Any opinion expressed by a user does not necessarily represent the opinion of NHP and the user is solely responsible for their respective content posted and viewed on the website.
  • No use of or reliance on, any materials included in this website shall be deemed to give rise to a physician – patient relationship.
  • The user assumes all risks of using the material included in this website.
  • From time to time this website may include links to other third party websites, these links are not intended to signify that NHP endorses or otherwise has any responsibility for the content of the linked website.
  • The website contains copyright and other intellectual property including logos and other graphic and multimedia works belonging to NHP or third parties. Nothing on this website should be construed as granting any license or right to use any logo or trademark without NHP express prior written consent of the owner or NHP. The use of NHP’s intellectual property or that of third parties for any purpose whatsoever shall be prosecuted.
  • The use of this website and any disputes arising out of this website is subject to the laws of Namibia, any dispute arising out of the use or publication of this website is subject to the exclusive jurisdiction of the courts of Namibia.
  • This website is made available for public viewing on the basis that NHP excluded to the extent lawfully permitted all liability whatsoever for any loss or damage however so arising out of the use of this website or reliance upon the content of this website.

Privacy Policy

Namibia Health Plan (NHP), including all subsidiaries of NHP, respects the privacy of the user and is committed to protect the personal information that they share with us.


The general user is entitled to browse the website without providing any personal information. The user’s personal information is required when NHP is to provide services that the user has requested or when the user elects to provide personal information.


The object of this policy is to describe the manner in which personal information is collected and the manner in which the personal information is utilised by NHP.

Information Collection

Personal information means any information that may be used to identify an individual, including but not limited to, a first and last names, e-mail address, a home, postal or other physical address, title, birth date, gender, occupation, industry, personal interests, telephone numbers and other information needed to provide a service.


When browsing the NHP website, the user does so anonymously, unless the user has previously indicated that their intention for the NHP website to remember the user’s login and password details. NHP does not automatically collect personal information, including e-mail address or intentionally record the users IP address (the Internet address of your computer) in order to determine which part of our website the user is visiting and how long the user has spent on a particular portion of the website. The user’s IP address will not be linked to any personal information provided by the user unless the user has registered on the NHP website.


When personal information is collected, NHP will inform the user at the point of collect, the purpose for the collection. NHP will not transfer personal information to a third party without the users consent, except under the limited conditions.


NHP will always provide the user with an opportunity to “opt out” of receiving direct marketing or market research information. This means NHP will assume the user has provided consent to collect and use your information in accordance with this Policy unless the user has taken affirmative action to indicate that you do not consent for instance by clicking or checking the appropriate option or box at the point of collection.

Security Statement

Your NHP account information is password-protected for your privacy and security. NHP safeguards the security of the data received by NHP, whether it is by physical, electronic and managerial procedures.


In certain areas of the website, NHP uses industry standard SSL-encryption to enhance the security of data transmission. While striving to protect personal information, NHP cannot guarantee the security of the information, transmitted to NHP and users are urged to take every precaution to protect all personal data.

Need assistance?

Contact an NHP representative to assist you when applying for membership or if you have any questions regarding any of our options
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