Get in Touch
Contact Details
Please feel free to reach out to us with any questions, comments, or concerns you may have. We're here to help and eager to hear from you! All information shared with NHP is treated according to the strictest confidentiality guidelines and your privacy is of paramount importance.
- Telephone:
- 061 285 5400
- Email:
- info at nhp.com.na
- Address:
- Unit 2, Demushuwa Suites Corner of Grove and Ombika Street Kleine Kuppe
- Directions
- For directions click here
- Po Box:
- PO Box 23064, Windhoek
Operating Hours
- Monday - Friday:
- 07:45 – 17:00
- Public Holidays:
- closed
Fraud Hotline - Confidential
- Telephone:
- 0800 647 000
- fraud at medscheme.com.na
Emergency Numbers
(Monday to Sunday until 22:00)
- After Hours:
- 081 372 9910
- In-Hospital:
- 081 145 8580
Office Location
Enquiries
Should you have any questions, please dont hesitate in contacting us.
Branches
Swakopmund
- Phone us:
- 064 405 714
- Email us:
- swakop at nhp.com.na
- Address:
- Office number 2 1st floor, Food Lovers Market 50 Moses Garoeb Street
- Postal Address:
- PO Box 2081, Swakopmund
Walvis Bay
- Phone us:
- 064 205 534
- Email us:
- walvis at nhp.com.na
- Address:
- Office No. 7, Welwitschia Hospital Centre
- Postal Address:
- PO Box 653, Walvis Bay
Keetmanshoop
- Phone us:
- 063 225 141
- Email us:
- keetmans at nhp.com.na
- Address:
- Unit 12, No. 17, Hampie Plichta Street, Desert Plaza.
- Postal Address:
- PO Box 1541, Keetmanshoop
Ongwediwa
- Phone us:
- 065 238 950
- Email us:
- oshakati at nhp.com.na
- Address:
- Unit 1, Central Park (Opposite Medipark), Auguste Tanyaanda Street, Ongwediva
- Postal Address:
- PO Box 23064, Windhoek
Dedicated
Aid for AIDS (AfA) Programme
- Phone us:
- 061 285 5423
- Email us:
- info at afa.com.na
Oncology Disease Management Programme
- Phone us:
- 061 285 5422
- Email us:
- oncology at nhp.com.na
Wellness
- Phone us:
- 061 285 5437
- Email us:
- wellness at nhp.com.na
Clinical risk
Chronic Medicine Management
- Phone us:
- 061 285 5417
- Email us:
- chronicapp at nhp.com.na
Beneficiary Risk Management
- Phone us:
- 061 285 5417
- Email us:
- nhpbrm at nhp.com.na
Support
Membership
(Applications, contributions and amendments)
- Phone us:
- 061 285 5400
- Email us:
- members at nhp.com.na
- Ex-Gratia:
- exgratia at nhp.com.na
- Optical:
- optics at nhp.com.na
Claims
- Phone us:
- 061 285 5400
- Email us:
- claims at nhp.com.na
Hospital pre-authorisation
- Phone us:
- 061 285 5400
- Email us:
- cases at nhp.com.na
International Travel Insurance
- Phone us:
- 061 285 5400
- Email us:
- nhptravel at nhp.com.na
New business
- Phone us:
- 061 285 5407
- Email us:
- newbusiness at nhp.com.na
Healthcare providers
- Phone us:
- 061 285 5444
- Email us:
- providers at nhp.com.na
Forms
Select and download all application, registration and request forms as well as information on NHP’s designated service providers, tariffs and travel insurance.
Information and Services
BMI Calculator
BMI is the abbreviation for your Body Mass Index. In order to calculate your BMI, you need to know your height and weight.
Chronic Lifestyle Diseases
This benefit is only available to NHP Gold, Platinum and Titanium members.
Babyline
Babyline is a 24-hour children’s health advice line manned by paediatric trained registered nurses.
The NHP mobile app
Keep track of benefits, process claims and do much more.
Back and Neck Rehabilitation
The back and neck programme helps members living with chronic back and neck pain.
Benefit suggestions
These life stages aim to illustrate the thoughtful consideration given to the evolving healthcare needs of individuals at different points in their lives. By aligning medical aid benefits with these life stages, we ensure that our members receive targeted and effective healthcare support throughout their journey.
Young Adults
18-30 years young
- Comprehensive preventive care coverage for routine check-ups and vaccinations.
- Access to virtual health consultations for convenient healthcare support.
- Basic dental and vision coverage for early preventive measures.
- Wellness programmes and resources to promote a healthy lifestyle.
Suggested options:
Establishing Families
31-45 years young
- Enhanced maternity benefits including prenatal and postnatal care.
- Pediatric coverage for vaccinations, well-child visits, and common childhood illnesses.
- Expanded family planning and fertility treatment options.
- Comprehensive coverage for routine and preventive care.
Suggested options:
Mid-Life Professionals
46-60 years young
- Comprehensive coverage for chronic conditions management.
- Specialised screenings for age-related health concerns.
- Access to specialists for managing mid-life health challenges.
- Mental health support and counseling services.
Suggested options:
Seniors
61+ years young
- Back and neck rehabilitation
- Comprehensive coverage for Chronic conditions management
- Specialised screenings for age-related health concerns
- Access to Specialists for managing mid-life health challeneges
